RETAIL ADVISORY SERVICES
Lighthouse Consultants are elite solution providers, implementing transformative services and unique experiences, helping retailers optimise their customer interface and profitability long term.
Retail is a constantly evolving environment, Lighthouse Consultants is the right partner who think differently and act strategically at every stage through a bouquet of services.
Launch Strategy& Events
IN-STORE EVENTS
POP UP EVENTS
CRM
team Grooming &Etiquette
TEAM TRAININGs
STORE DISPLAY & VISUAL MERCHANDISING
CONNECTING PEOPLE
CRM Customer Relationship Management
Lighthouse works on CRM practices that increase brand loyalty and recall and aim to deliver an end-to-end luxury experience.
Customer retention, driving sales growth by analysing and managing customer interactions optimally, are some of our key goals at Lighthouse.
In-store Events
Lighthouse designs elegant, inspired, memorable in store events highlighting the brand and showcasing the values through a luxury experience. The event, invites, décor and F & B are thematically designed and created keeping in mind the brand strategy. Curated guest lists and personal hosting are our forte.
Launch Strategy & Events
Lighthouse is the perfect launchpad for your product or service with it's strategic inputs and targeted databases. We design the entry of a new product based on the core strengths inherent in the brand and build on these, identifying early adopters, evangelists and the key elements that will project the luxury cues necessary.
Our plans are organised and detailed to create an easy action path, keeping in mind budgets and goals simultaneously.
Store Display & Visual Merchandising
- “Creating the desire”
At the heart of all good store design are the customer's needs and wants. Strategic presentation is key! -
The visual stimulus is an immediate motivator and can convert a spectator into a customer, creating curiosity and desire. The Lighthouse team with their collective experience in high end luxury retail have the exposure and experience to put your merchandise in focus and entice and educate your customer with strategic presentation.
Team Grooming & Etiquette
-"You never get a second chance to make a first impression"
Lighthouse offers a gamut of services for those working within the retail sector, from achieving the perfect look and making an impression to shopping for a business trip or advice on social etiquette and do’s and don’ts Lighthouse guides you to achieve the confidence and poise that can help your achieve your professional goals.
Team Training
- In retail your most important human resource is your sales team -
Lighthouse provides bespoke training consultancy to improve and develop the right skills and attitude for the relevant roles within your company,driving sales and growing your market share. Inspiring confidence in your sales force to help them become stars with increased brand knowledge and in depth abilities to connect with their customers and team.
Connecting People
The Lighthouse team with their collective years of experience and networking can help you find and make the right partnerships, leverage contacts and make introductions within a relevant audience.
Pop-up Events
Pop up events in new markets are events Lighthouse loves, we help brands create a buzz and test out new markets with unique solutions.
From the perfect location, décor, partners and so much more, we use our luxury retail network to showcase your product with innovation.
